Hi there. I recently bought me a new computer, and now I'm hooking it up to my My Book live. On my old laptop I managed users and shares. Hello, I am quite disappointed because I have realized I am unable to access the My Book Live Duo dashboard from both the notebooks. I have two WD My Book Live and one WD My Book Live Duo No response from ip, file browser, web dashboard, or anything I have only.
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All of the files and folders Skip to step 8 on page Selected files or folders Skip to step 9 on page Verify that the backup mode is category by ensuring that Ready to perform category backup appears at the upper-left corner of the Backup dialog.
If the backup mode is file and Ready to perform file backup appears at the top of the screen, then click the Switch to File Backup button in the lower left corner and OK at the Switching Backup Plan prompt. Click Advanced View in the middle of the screen to open the backup by categories box and verify that the check boxes for all six categories are selected. As required, select any cleared check boxes and then click Apply Changes to create a custom backup plan and refresh the content gauge for your My Book Live Duo drive.
Click Start Backup to begin backing up all categories of files and skip to step 10 on page To back up selected categories of files: a. If the backup mode is file and Ready to perform file backup appears at the top of the screen, click the Switch to Category Backup button, then click OK on the Switching Backup Plan prompt. Click Advanced View in the middle of the screen, to open the backup by categories selection box.
Mybooklive ip address
In the backup by categories selection box: a. Select the check boxes for the categories of files that you want to include in the backup. Clear the check boxes for the categories of files that you want to exclude from the backup.
Click the Start Backup button to begin backing up the selected categories of files and skip to step 10 on page To back up all of the files and folders on the internal hard drive: a. Verify that the backup mode is file and that Ready to perform file backup appears at the upper-left corner of the Backup dialog.
If the backup mode is category and Ready to perform category backup appears at the top of the screen, click the Switch to File Backup button, then click OK at the Switching Backup Plan prompt. In the backup by files selection box, click the check box for your computers internal hard drive: d.
Click Start Backup to begin backing up all of files and folders and skip to step 10 on page To back up selected files or folders: a. Verify that the backup mode is file backup and that Ready to perform file backup appears at the upper-left corner of the Backup dialog.
If the backup mode is category and Ready to perform category backup appears there, click the Switch to File Backup button, then click OK at the Switching Backup Plan prompt. In the backup by files selection box, click the pointers to open the folder structure: d.
Select the check boxes for the individual files or folders that you want to back up. Note that clicking a folder check box automatically selects all of the subfolders and files in the folder.
Click Start Backup to begin backing up the selected files or folders and proceed to step 10 on page During the backup: A progress bar and message at the top of the screen indicate the amount of data that has been backed up.
The gray background for categories or files in the content gauge for your My Book Live Duo drive changes to blue as the backup completes. You can continue to set up your drive or perform any other functions because the WD SmartWare software backs up your files in the background.
The Start Backup toggle button changes to Stop Backup for stopping the backup. Appearance of a backup successfully finished message means that the backup completed normally. If any files could not be backed up, the WD SmartWare software displays a: - Caution message indicating the number of files involved - View link that you can click to see a list of the files and the reasons they were not backed up Some applications and running processes can keep files from being backed up.
The best long-term solution is to relegate the drive to long-term archive storage and: a. Click the Help tab.
Click External Hard Drives and select the best drive to suit your future requirements. If you clicked Stop Backup at step 10, the Stop backup?
WD Mybooklive is not recognized by computer.
Well, in fact I am the culprit because at first I did not notice that the Zone Alarm settings were different on the other notebook, where mapping worked fine, and were preventing me to access the MBLD. I could just see it in my network. For the rest, unfortunately, so far not so good: I am still unable to access the dashboard of the MBLD. Following your reply and an email from WD support, suggesting something similar, I did try connecting directly the MBLD to one of my computers and running the setup software.
However, so far the outcome is always the same: And when I try accessing the dashboard via browser at http: With a trial and error approach, I did try out other attempts too, at least to rule out any issue I could think of.
I also tried to find out whether I could find something about the best router settings for MBLD, but only found out something about port forwarding and there is no indication that this could solve my dashboard problem. Sorry for the long reply but I am trying to provide as much information as I can in order to help the smarter people here identify the problem.
In the meantime, thanks again for your help.
Western Digital My Book Live Duo Firmware 2.42.02-012
Or does it stay yellow? I remember seeing the yellow light only when resetting the MBLD. Usually I see the blue light and then the green one, blinking at first and then fixed. You will not lose your data.
There are many debrick guides on this forum.
Hi and sorry for the late reply. My problems apparently were caused by a firmware issue that was not possible to fix.
Support Downloads Knowledge Base.Adjust only those controls that are covered by the operating instructions since improper adjustment may result in damage and require extensive work by a Accessing the Dashboard. Returned items with minor packaging defects fall under this category.
To back up all of the files and folders on the internal hard drive: a. I would appreciate if you can provide us the following information to help us understand the issue better. Once this is complete, attempt to access the Dashboard again. Click the Retrieve tab to display the Select a destination for retrieved files screen: 2.
Select the desired volume and click the Next button. This is my first post but looking at this excellent forum I am hoping someone can help.